CSIRT: incident response and cyber crisis management

24/7 incident response and crisis management. Our CSIRT assesses the threat, contains the attack and coordinates the return to normal operations.

Facing a cyberattack, or suspecting a compromise?

When an incident hits, every minute counts.

Our CSIRT supports Swiss organisations before, during and after a cybersecurity incident. Our experts assess the threat, contain the attack, run the technical investigations that decisions depend on, and coordinate the return to normal operations.

Our approach follows recognised incident-response practice, notably NIST SP 800-61 Rev.3 and the NIST Cybersecurity Framework 2.0, while taking into account leading European guidance and the operational context specific to each organisation.

Facing a cyberattack?

Our experts assess the situation and start containment without delay.

Get assistance

Detect. Respond. Recover.

A structured response to limit the impact of the incident, make the right decisions and secure the return to normal operations.

  1. Assess

    Identify the signs of compromise, triage the alert, measure the affected scope and prioritise the actions to take.

  2. Contain

    Containment of the threat, coordination of the teams, technical investigation and remediation decisions suited to the situation.

  3. Strengthen

    Return to normal operations, verification that the threat is eradicated, reporting of the findings and lessons learned to reduce the risk of recurrence.

Responding to a cyberattack in Switzerland: emergency intervention and FOCS reporting

The situations that trigger an intervention

  • The servers are encrypted

    Qualification of the attack, containment, investigation, identification of the initial vector and support through recovery.

  • Data appears to have leaked

    Identification of the data involved, analysis of the traces, assessment of the scope and preservation of the evidence needed for reporting.

  • A Microsoft 365 account is compromised

    Analysis of the accounts, mailbox rules, suspicious sign-ins and the mechanisms used to divert correspondence or payments.

  • An intrusion is suspected

    Search for the entry point, lateral movement, persistence mechanisms and the actions carried out by the attacker across the information system.

After incident response comes digital forensics

Incident response contains the cyberattack, limits its consequences and restores operations. Once the emergency is under control, another stage begins: understanding precisely what happened.

Our digital forensics practice runs the investigations needed to reconstruct the timeline of the incident, identify the actions carried out on the systems and collect the relevant evidence under conditions that preserve its integrity and evidential value.

  • Legal

    Work through the data in a case file, review or challenge an expert report, sort privileged material and answer the technical questions raised by the parties.

  • Corporate

    Investigate and trace a data leak back to its source, verify exfiltration by an employee and document the facts to support your internal decisions.

  • Individuals

    A device suspected of being compromised, a malicious attachment or message, personal data lost: a technical examination to settle the doubt and recover what can be recovered.

Our vision

Vasco's vision, Head of Forensics & Incident Response Monitoring.

Vasco, Head of Forensics & Incident Response Monitoring at SecuLabs

Detecting is not enough: we understand threats, act on them and stay with our clients until they are under control.

VascoHead of Forensics & Incident Response Monitoring · SecuLabs
Frequently asked questions

The essentials about our CSIRT practice

Short answers to understand when and how to activate an incident response team.

A CSIRT is a team specialised in preparing for and responding to cybersecurity incidents. It helps assess the attack, contain it, investigate and organise the return to normal operations.

Let's talk about your cybersecurity challenges

Whether you want to strengthen your security posture, set up continuous monitoring or call on our CSIRT for support, our experts are available.